1.1. Data protection
Luxury Weeks is dedicated to protecting your data and processing it properly in accordance with the General Data Protection Regulation’s (“GDPR”) principles. This Privacy Statement (“Policy”) describes the types of personal information we may collect about you as well as your rights in relation to that information. It also provides assurances about the things we won’t doand describes the security precautions we take for safeguarding your information.
Please get in touch with us using the information provided at the bottom of this Policy if you have any queries or concerns about how we are using your personal information.
1.2. What does Luxury Weeks Ltd do?
A website for reserving opulent hotels, Luxury Weeks. has its corporate office in the UK. Our service makes it possible fortravellers to reserve opulent hotels throughout the world from the convenience of their computer.
1.3. What personal data does Luxury Weeks Ltd collect and why?
The personal data that we may acquire about you is broadly classified as follows:
1.3.1. Personal data that you provide voluntarily
Certain areas of our website may need you to voluntarily disclose personal data: for example, we may require you to provideyour contact information in order to register an account with us, subscribe to marketing messages from us, and/or submit inquiries to us or set up membership with us. We may request your credit card details in order to secure a hotel reservation and set up automatic induction to specific membership. We may also collect your health data, which are considered special categories ofdata under GDPR, under restricted circumstances. For example, you may offer us with information about a disability so that wecan provide suitable accommodations at your booking location. The personal data that you are asked to supply, as well as thereasons for asking for it, will be made apparent to you at the time we ask for it.
1.3.2. Personal data that we collect automatically
When you visit our website, we may automatically gather certain information from your device. This information may be deemed personal data under applicable data protection legislation in some countries, particularly those in the European Economic Area.
In particular, the information we automatically collect may include your IP address, device type, unique device identificationnumbers, browser type, broad geographic location (e.g., country or city-level location), and other technical information, such as data collected for fraud prevention. We may also collect information about how your device interacts with our website, such as the pages you visited and the links you clicked.
Collecting this information allows us to better understand our website users, where they come from, and what content on ourwebsite interests them. This information is used for internal analytics and to improve the quality and relevance of our website to users.
1.3.3. Cookies
We may use cookies for a variety of purposes, including improving your experience on our website or app, improving our services in general, and displaying adverts and offers that are more relevant to you on our channels. Cookies are little pieces of information that your browser saves on your device. These enable us to maintain your account information and give servicesthat facilitate browsing and booking. Most browsers allow you to disable the cookie function. If you want to know how to do this, go to your browser’s help menu. Please see our cookie policy by clicking here.
1.4. Use of your personal data
We will use your personal information for a variety of purposes, including:
- servicing your account and
- processing travel reservations (which includes sharing your booking information with third parties in order to fulfillyour reservation).
- Notifying you of any changes or concerns with a hotel
- to assist us in the administration of accounts, services, and products that we
- to aid in the detection of
- to send you marketing
- to send you information about our services and goods, as well as special offers from our
- to notify you if you have won a competition or a prize
1.4.1. The Internet
If you engage with us over the internet, we may periodically contact you via email about our services and goods. When you firstenter personal information to our website or app, you will usually be given the option to specify whether you do not want us to contact you in this manner. You can, however, change your choices at any time by sending us an email.
1.4.2. Your data protection rights
If you are a European Economic Area resident, you have the following data protection rights:
- You can view, amend, or update your personal data at any time by visiting your profile or writing to us using the contactinformation provided at the bottom of this Policy under ‘contact us’.
- You can request the deletion of your personal data by clicking
- You can also object to the processing of your personal information, request that we limit the processing of your personal information, or request that your personal information be portable. You can exercise these rights again by contacting us using the information provided at the bottom of this page.
- You have the option to opt out of receiving marketing communications from us at any time. This right can be exercised by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you, or by unsubscribing or changing your choices
- Similarly, if we gathered and processed your personal data with your permission, you can withdraw your permission at any time. Withdrawing your consent has no effect on the lawfulness of any processing we performed previous to your withdrawal, nor on processing of your personal information performed in reliance on legitimate processing grounds other than
- You have the right to lodge a complaint with a data protection authority regarding our collection and use of your personal information. Please contact your local data protection authorities for further
In compliance with current data protection regulations, we react to all requests from persons desiring to exercise their dataprotection rights.
1.5. Disclosure of personal data
We may disclose your personal information to the following categories of recipients:
- to our group companies, third-party service providers, and partners who provide data processing services to us (for example, to support the delivery of, provide functionality on, or help to improve the security of our website or processing payments – our payments processor is Stripe), or who otherwise process personal information for purposes described in this Policy or notified to us.
- to any competent law enforcement organization, regulatory, government agency, court, or other third party when we believe disclosure is required (i) as a matter of applicable law or regulation, (ii) to exercise, establish, or defend our legal rights, or (iii) to protect your vital interests or the vital interests of another person;
- to an actual or potential buyer (and its agents and advisers) in connection with any actual or proposed purchase, merger, or acquisition of any part of our business, provided that we inform the buyer that it must only use your personalinformation for the purposes disclosed in this Policy;
- to any other person with your consent to the disclosure.
1.6. Legal basis for processing personal data (EEA visitors only)
Our legal justification for collecting and utilizing the personal data indicated above will vary depending on the type of data andthe circumstances in which it is collected.
However, we will typically collect personal data from you only (i) if we need the personal data to complete a contract with you,(ii) if the processing is in our legitimate interests and is not overridden by your rights, or (iii) if you have given us your consent. In some situations, we may be required by law to collect personal data from you, or we may otherwise require the personal datato defend your vital interests or the vital interests of another person.
If we ask you to provide personal data in order to comply with a legal requirement or to carry out a contract with you, we will make this clear at the time and advise you whether the provision of your personal data is mandatory or not (as well as thepotential consequences if you do not provide your personal data).
If we collect and use your personal data based on our legitimate interests (or the legitimate interests of any third party), we willmake that apparent to you at the time.
If you have any concerns or require additional information about the legal basis on which we collect and use your personalinformation, please contact us using the information provided below.
1.7. Protection of your personal data
In order to protect personal data, we maintain necessary technical and organizational safeguards. The measures we employ are intended to provide a level of security commensurate with the risk of processing your personal data, and include the following procedures to ensure GDPR compliance: encryption, password compliance, firewall and penetration testing, breach handling, employee training and security, and much more.
1.8. International data transfers
Your personal information may be transmitted to and processed in countries other than the one in which you live. These nations may have data protection rules that differ from your country’s.
Our website servers are specifically located in London, France, and our group affiliate is headquartered in the UAE. We also work with third-party service providers and partners all over the world. This implies that when we gather your personal information, it could be processed in any of these countries.
However, we have implemented adequate protections to ensure that your personal information is protected in accordance withthis Policy.
1.9. Data retention
We maintain personal data we acquire from you if we have an ongoing legitimate business need to do so (for example, to provide you with a requested service, operate your Luxury Weeks membership, or to comply with relevant legal, tax, or accounting obligations).
When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it; if this is not possible (for example, because your personal information is stored in backup archives), we will securely store it and isolate it from further processing until deletion is possible.
1.10.Contact us
If you would like any more information, or if you’d like to contact us about this Policy then please write to: Luxury Weeks Ltd
71-75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom
We reserve the right to change this Policy at any time, and any changes will be posted on our website. This Policy covers personal information about persons. It does not apply to data we have on companies and other organizations. Check the “last updated” date to see when this Policy was last updated.
1.11.Third-party sites
Links to other websites may be found on this website and in our app. These links are only given for your convenience. LuxuryWeeks Ltd is not liable for the security policies of third-party websites.